BiteGoFoodBiteGoFood

Terms & Conditions

Last updated: June 2026

These terms govern your use of BiteGoFood, operated by Vijay Software Solutions Pvt Ltd, available at https://bitego.org.

Using BiteGoFood

You must provide accurate account information and verify your mobile number via OTP. You are responsible for activity under your account. Restaurant and delivery partners must complete onboarding and verification before operating.

Orders & pricing

Prices are set by restaurants. The amount you pay is calculated as Food Cost + Delivery Fee − Discount. Menu availability and delivery times are estimates and may vary.

Payments & refunds

Payments are processed securely by our payment provider. Eligible refunds are issued to your original payment method or wallet per our refund policy. Cash on Delivery may be available where supported.

Cancellations

Orders may be cancelled subject to preparation status. Once a restaurant begins preparing an order, cancellation may not be possible.

Acceptable use

Do not misuse the platform, attempt unauthorized access, or interfere with its operation. Admin systems are restricted and access is prohibited without authorization.

Liability

The service is provided "as is". To the extent permitted by law, Vijay Software Solutions Pvt Ltd is not liable for indirect or incidental damages arising from use of the platform.

Changes & contact

We may update these terms; continued use constitutes acceptance. Questions? Email info@vs-solutions.org.